The Upper Room® is committed to protecting your privacy. We use the information we collect about you to process orders, to improve our web page and resource content, and to evaluate our ministry with you. Please read this page for more details about our privacy policy.

How to Reach Us | Info We Collect & How it is Used
Policies for Protecting Children | Summary |

How to Reach Us

Our postal address is:

Upper Room Ministries®
Attn: Marketing Department
1908 Grand Ave.
P.O. Box 340004
Nashville, TN 37203-0004

We can be reached via e-mail at info@upperroom.org

Or you can reach us by telephone at 1 (877) 899-2780 or 615-340-7221.

Information we collect and how it is used ...

For each visitor to our webpage, our server automatically recognizes and collects only the consumer's domain name, but not the email address.

We collect, but do not share, the email addresses of those who post messages to our comments areas, aggregate information on what pages consumers access or information volunteered by the consumer, such as survey information and/or site registrations.

The information we collect is used only to improve the content of our webpage, our programs, and our resources. The information is not sold, traded, or shared with any individuals or organizations for any purpose. (The only exception to this policy would be the specified release of information in response to a valid court order.)

With respect to cookies: We use cookies to store visitors preferences; record session information, such as items that consumers add to their shopping cart; record user-specific information on what pages users access or visit; or record past activity at a site in order to provide better service when visitors return to our site.

We do not send unsolicited e-mail. However, we do send email newsletters to various Upper Room® email listserves by request of the user.

We publish an Email Edition of The Upper Room® daily devotional magazine: http://www.upperroom.org/devotional/email/. Information collected in the process of subscribing to the Email Devotional or any other Upper Room lists is not shared with any other organizations or individuals.

If you supply us with your email and postal address in a bookstore or print magazine order, you may receive emails of interest to you from us or other selected, reputable companies. You can, however, put your name on our do-not-share list by sending email to us at marketing@upperroom.org or calling or writing to us at the above address or phone number. Please provide us with your exact name and address. We will be sure your name is removed from the list we share with other organizations.

Individuals and churches who supply their telephone numbers may receive telephone contact from us with information regarding orders they have placed online. Please provide us with your correct phone number. We never sell, trade, or share these phone numbers with other individuals or organizations. Individuals will not receive any calls from us unrelated to the fulfillment of orders. However, from time to time we make phone contact with our church customers to improve our services to them.

Policies for Children (Under the Age of 13)

The Upper Room encourages parents and guardians to spend time online with their children and to participate in the activities offered on the Upper Room web site. No personally identifiable information should be submitted to or posted at The Upper Room by visitors under 13 years of age without the consent of their parent or guardian.

This web site does not solicit or allow children under 13 to publicly post or otherwise distribute personally identifiable contact information. In the event that we ask for information online from children under the age of 13, we do not require personally identifiable information such as child's last name, city, or email address.

If our Upper Room staff receive email from children under 13, we may contact the child under the following circumstances:

• a) to respond directly to the child's request on a one-time basis to a specific request from the child where it is not used to re-contact the child for other purposes,

• b) in order to request the name or online contact information of a parent for the sole purpose of obtaining verifiable parental consent or providing parental notification, and

• c) to respond more than once directly to a specific request from the child and not used to re-contact the child beyond the scope of that request (such as the case where a child requests a newsletter subscription). Where the information is used to contact the child more than once, The Upper Room uses reasonable efforts to provide parental notification.

Summary

We are committed to protecting your privacy. We use the information we collect about you to process orders, to improve our web page and resource content, and to evaluate our ministry with you. If you should have questions about our privacy policy or want to have your name and address added to our do-not-share list, please call, write, or send us an email with your exact name and address.

Our postal address is

Upper Room Ministries®
Attn: Marketing Department
1908 Grand Ave.
P.O. Box 340004
Nashville, TN 37203-0004

We can be reached via e-mail at marketing@upperroom.org

Or you can reach us by telephone at 1 (877) 899-2780 or (615) 340-7221.